9 & 10 September 2026  |  London

Agenda

Wednesday, September 9, 2026

12:00 PM
- 12:30 PM
Location: Victoria Foyer

12:30 PM
- 12:40 PM

12:40 PM
- 1:00 PM
Location: Victoria Suite
  • AI adoption gaps across roles, functions, and industries
  • The shift in how organisations measure productivity and the value of work
  • What ISG's data reveals now, and what to watch heading into 2026

1:00 PM
- 1:30 PM
Location: Victoria Suite
  • Where the CIO and CAIO mandate now starts and ends, and who owns what in between
  • The three board-level tensions every AI leader is quietly managing in 2026
  • What to centralise, what to federate, and what a modern AI leadership team looks like
  • What separates the leaders compounding influence from those stuck defending cost

1:35 PM
- 1:45 PM
Location: Victoria Suite
  • Why many organisations can't defend AI ROI, and how weak baselines are the root cause
  • How early AI value is quietly being captured by suppliers, not the enterprise paying for it
  • Moving beyond cost and productivity metrics toward transparency, value-for-money, and business enablement
  • Closing the gap with better baselining, scenario modeling, and aligning AI to end-to-end services

1:50 PM
- 2:20 PM
Location: Victoria Suite
  • Why AI adoption alone doesn't create impact
  • ROI comes from prioritisation, not proliferation
  • The maturity gap is organisational, not technical
  • Scaling what works, retiring what doesn't

2:25 PM
- 2:55 PM
Location: Victoria Suite
  • Why strategy is rarely the problem. Delivery discipline is.
  • Funding models, decision gates and accountability structures that separate scaled programmes from stalled ones
  • Turning board-level ambition into a cadence the organisation can actually execute

2:55 PM
- 3:15 PM

Recharge, connect, and spark new ideas as you mingle with peers and industry leaders.


3:15 PM
- 3:25 PM
Location: Victoria Suite
  • Why Sovereign AI has moved from a policy debate to a board-level architecture decision in Europe
  • The four control points that matter most: data, models, infrastructure, and decisions
  • What EU AI Act enforcement is actually changing for enterprise AI programmes in 2026
  • A practical framework for deciding what to sovereign-ise, and what to leave to the hyperscalers

3:30 PM
- 4:00 PM
Location: Victoria Suite
  • What "sovereignty" really means when your data, models and outcomes live on someone else's infrastructure
  • The hidden trade-offs between hyperscaler velocity, open-source control and in-house capability
  • Navigating EU AI Act, data residency and sector regulation without strangling the use case
  • How leading organisations are hedging vendor lock-in while still moving fast enough to compete

4:05 PM
- 4:35 PM
Location: Victoria Suite
  • How to contract for sovereignty when the capability still sits with the hyperscalers
  • Structuring partnerships that deliver speed now without foreclosing options later
  • Where enterprises are winning back leverage, and where they're quietly giving it away

4:40 PM
- 5:30 PM
Location: Victoria Suite

Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organisations. Who should win this startup challenge?


5:30 PM
- 5:35 PM

5:35 PM
- 6:30 PM
Location: Beatrice Suite

Thursday, September 10, 2026

8:00 AM
- 9:00 AM
Location: Victoria Foyer

9:00 AM
- 9:10 AM

9:10 AM
- 9:40 AM
Location: Victoria Suite
  • Why real AI impact requires redesigning how work, decisions, and accountability flow across the enterprise
  • Aligning human-AI decision-making, incentives, operating models, and data foundations for measurable outcomes
  • A practical framework to scale AI beyond pilots and deliver ROI that stands up in the boardroom

9:45 AM
- 10:15 AM
Location: Victoria Suite
  • What actually changed inside the organisation once AI stopped being a pilot
  • Lessons learned from previous waves of ERP, cloud and digital transformation
  • What leaders must fundamentally rethink for the AI era

10:15 AM
- 10:35 AM

Recharge, connect, and spark new ideas as you mingle with peers and industry leaders.


10:35 AM
- 10:45 AM
Location: Victoria Suite
  • How AI is reshaping cost structures, productivity, and outcome-based business models
  • Measuring ROI in a world of variable, consumption-based AI costs
  • Moving beyond pilots to scale AI and capture real enterprise value
  • Redesigning workforce and operating models to compete in an AI-driven economy

10:50 AM
- 11:20 AM
Location: Victoria Suite
  • Work that never paid off before is suddenly viable, and competitive moats are shifting fast
  • AI exposes the bill enterprises have been avoiding: security gaps, tech debt, compliance blind spots
  • Dynamic, autonomy-driven pricing is rewriting how software and outcomes get bought and sold
  • What European leaders should be modelling now to stay ahead of the next economic shift

11:25 AM
- 11:55 AM
Location: Victoria Suite
  • Why traditional RFPs and procurement playbooks break down on AI deals
  • Evaluating vendors when the product, the price and the value all keep moving
  • A practical procurement operating model for AI in 2026

12:00 PM
- 1:00 PM
Location: Edward Suite 2-7

1:00 PM
- 1:30 PM
Location: Victoria Suite
  • What the workforce actually looks like 24 months into a serious AI programme
  • Rebuilding career paths and performance management when AI absorbs the entry-level work
  • The cultural signal that decides whether AI is adopted or quietly sabotaged

1:35 PM
- 2:10 PM
Location: Victoria Suite

Leading companies will take the stage to share strategic insights and showcase innovations, ideas, and approaches driving transformation across the enterprise.


2:15 PM
- 2:25 PM
Location: Victoria Suite
  • Why enterprise data quality remains the same challenge it was 15 years ago, now amplified by AI
  • Balancing rigorous quality for critical data with a lighter touch for everything else
  • How AI can surface insights from data that was never "perfect" to begin with
  • Alternate approaches to data readiness that scale with the business, not against it

2:30 PM
- 3:00 PM
Location: Victoria Suite
  • Why the real data moat is no longer structured, it's the content your competitors can't access
  • Where retrieval, fine-tuning and domain models genuinely differentiate, and where they just add cost
  • Treating enterprise data as a strategic asset, not a governance problem

3:05 PM
- 3:35 PM
Location: Victoria Suite
  • Which legacy data problems AI can finally work around, and which it dangerously amplifies
  • New challenges AI introduces: probabilistic outputs, opaque decisions, and ungoverned paths
  • Where to leverage AI's ability to interpret and infer imperfect data, and where to constrain it
  • Where governance must still draw hard lines to protect trust, accountability, and the business

3:40 PM
- 4:00 PM
Location: Victoria Suite

You’ve absorbed ideas, insights, and inspiration—now it’s time to put them to work. ISG will provide guidance on your next steps!


4:00 PM
- 5:00 PM