9 & 10 September 2024 | London
View the Agenda
Day 01
Monday, September 9, 2024
- 1:00 PM
- 1:10 PM
- 1:30 PM
GenAI has unleashed a Cambrian explosion of AI offerings and solutions. The rapid changes provide opportunities and risks for enterprises as they embark on their own AI journey. In this session, ISG’s Chief AI Officer and futurist will provide market insights on the changing landscape that includes investments by big tech, governments, and global service providers. This will be an engaging, thought-provoking session that you won't want to miss. Gain greater understanding of the changing dynamics to inform your SaaS, cloud, and AI strategy.
- 2:05 PM
- 2:40 PM
Scottish Water has been successfully using AI for the last 10 years. What are the lessons learned that you can utilize in your own organisation? What new opportunities has Generative AI opened up and what challenges does it present? Join John Cairney, CTO at Scottish Waters as he discusses their view of the AI landscape evolving in water services and how they plan to adapt.
- 2:55 PM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.
- 3:10 PM
Explore how cloud hyperscalers and service providers are integrating artificial intelligence into their IT operations and monitoring systems, revolutionising the way your organisation can manage and optimise your infrastructure. Delve into the latest innovations driving efficiency, scalability, and reliability in today's digital landscape, and learn where to start experimenting to get the greatest return on investment.
- 3:45 PM
Deep dive into the transformative power of artificial intelligence (AI) in driving efficiency and innovation within outsourcing practices in our panel discussion. Join industry leaders and AI experts as we explore how AI is reshaping traditional outsourcing models, unlocking new opportunities for streamlining processes, enhancing productivity, and fostering innovation. From intelligent automation to predictive analytics, we'll uncover and discuss the variety of ways AI is revolutionizing outsourcing strategies, enabling organizations to stay competitive in today's rapidly evolving business landscape.
- 4:20 PM
- 4:35 PM
The promise of AI’s ability to automate mundane and time-consuming operations to improve enterprise efficiency has been discussed and implemented within organisations for years. However, AI's impact extends beyond efficiency gains, shaping a future where software adapts intelligently to user needs and drives innovation across industries. How will AI fundamentally impact the world of software? What is the impact on your enterprise budget and what is the impact on the applications that you currently have embedded in your organisation?
- 5:20 PM
Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organizations. Who should win this startup challenge?
- 6:30 PM
- 8:30 PM
Day 02
Tuesday, September 10, 2024
- 9:00 AM
- 9:10 AM
- 9:30 AM
AI is the new buzzword and technology impacting the world today. But in order to get the most of it, there are a number of aspects which need to be considered. From generating content to augmenting workforce activity, AI can be seen as the biggest productivity tool known to man or the biggest can of worms if adopted incorrectly. By mapping out the core requirements we will explore the market trends in terms of opportunities, technology use cases and other trends that need to be address in the next couple of years. By joining up the end-to-end journey, we will highlight the major market trends, technologies and upcoming opportunities that enterprises need to consider to deliver a better end to end customer experience in a higher tech delivery model without getting into potential hot water. Attendees will take away an overview of the key areas of focus to make sure they are ready for tomorrow.
- 10:05 AM
- 10:40 AM
- 10:55 AM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.
- 11:00 AM
- 11:15 AM
To fully leverage the potential of AI in engineering, it's essential for organizations to invest in talent development, data infrastructure, and collaboration between domain experts and AI specialists. This integration of AI technologies into engineering workflows has the potential to drive innovation, increase efficiency and enable multiplier effects that ultimately revolutionizing the way products are designed, manufactured, consumed, and maintained. Discover the approach that your enterprise should be taking to augment existing AI initiatives and the benefits that you should receiving.
- 11:50 AM
Ensuring seamless integration of AI capabilities into your product design, workflow, and interface is critical for user adoption and satisfaction. How does the process of designing your product change when everything is artificially generated? What are the scalability and maintenance requirements of an AI system to ensure long-term success and sustainability? Our panel of industry experts will discuss how your engineering practices and capabilities will change when you have data at the core – and whether you even need engineering anymore.
- 12:25 PM
- 1:30 PM
- 1:45 PM
As the pace of tech evolution continues to gain momentum, we stand on the precipice of the next wave of disruptive business operations impact. What does it mean? What can we expect? How will organisational leadership react? Should we simply focus on “AI Arbitrage” as a means to incremental cost efficiency to stack on top of existing labour and digital arbitrage layers, or is it time to think bigger? Join us as we explore actual use cases in evidence plus our expert views on the projected applications of AI, and what it is all going to mean for your business ops strategy.
- 2:20 PM
Discover how AI is reshaping business beyond mere cost savings. Explore its role in strategic innovation, ethical considerations, and the future of work. Our panel of experts will unpack AI's transformative impact across sectors, offering insights into leveraging AI for competitive advantage and sustainable growth. Join us to navigate the complexities of AI in business and envision its potential to redefine industry standards and operational excellence.
- 2:25 PM
- 2:55 PM
- 3:15 PM
The potential of Generative AI is exciting. But the questions surrounding trust and value need to be addressed from the initial AI strategy through each implementation project. Understanding the risks, managing the expectations, and instilling the controls will ensure your implementation builds both trust and value.
- 3:50 PM
- 4:25 PM
Be challenged to think, act and go beyond purpose led products and services that truly connect to enterprise customer/value chains. How can using this mindset and ethos within your enterprise ensure clarity and trust in how your AI implementations and offerings can not only comply to regulation but also provide joy to your customers and suppliers?
- 4:45 PM
After a day of great content, what do you do with it? ISG will provide guidance on what your next steps should be for your digital transformation!
- 5:45 PM