Ravi Jay is a trusted entrepreneurial and customer-centric Digital and Product leader with 20+ years’ experience demonstrating value of digital transformation initiatives and directing cross-functional teams delivering physical and complex digital technology integrations. As a problem solver, he enjoys making complicated challenges simpler; running towards fires, dousing them quickly; formulating winning strategies by data driven experimentation, rapid prototyping and delivering great products that people love to use. His views on Agile and AI have evolved since his first sprint planning ceremony in 2007. His interests include emerging digital technologies, agile, gamification and bringing people together to deliver great products. Ravi has a Master of Science degree majoring in Artificial Intelligence (NLP) and an MBA specialising in Entrepreneurship.