23 & 24 June, 2025 | Frankfurt
Agenda
Day 01
Monday, June 23, 2025
- 12:30 PM
- 12:40 PM
- 1:00 PM
True embedded industry change requires at least 10 years. Yet after at least 50 years of AI being a concept there is still uncertainty of its value. This is the year AI should focus on the 'I' for organisations - Intelligence. What are the market's key trends? How can you move out of AI's pilot purgatory and the never-ending activity of readying your data and platforms?
- 1:35 PM
Peter Hartmann and Victoria Sibatorkina bring their firsthand experience to this session, sharing how Henkel is using Generative AI to transform the way people work. From boosting productivity to fostering creativity, they’ll dive into the practical steps the company has taken to integrate AI into everyday workflows. You’ll hear real examples, lessons learned, and insights on what it takes to empower your team to achieve more with AI. This session is packed with actionable tips, backed by studies and best practices.
- 1:55 PM
Explore how businesses are integrating AI technologies into their products and services to stay competitive in a rapidly evolving market. Dive into the strategies for selecting, embedding, and scaling AI solutions effectively, examining real-world examples. ISG's Andreass Fahr will help you identify the right AI applications for your organisation and navigate the challenges for successful AI integration.
- 2:30 PM
What’s next for enterprises that have already implemented AI? As AI evolves, organisations must shift from traditional AI applications to more agentic AI. Our panel of industry experts will discuss how they are leveraging their data to power this next phase of AI transformation. Discover the major impacts of AI and the lessons learned that you can leverage in your own implementations.
- What investments should you make?
- Should you look in house for skills or outsource them?
- How can you leverage existing partners or start new partnerships?
- What new partnerships should you consider?
- 3:05 PM
Unlock the potential of AI in regulated environments by addressing your siloed IT and OT data challenges head-on. We'll illustrate how a powerful data platform can bridge these gaps, drawing on a successful RWE Generation project that leveraged it to achieve significant AI-driven operational improvements within a power plant.
- 3:30 PM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.
- 3:45 PM
Agentic AI is emerging as a powerful force in enterprise transformation, blending autonomy, reasoning and collaboration to enable intelligent automation at scale. But while the potential is clear, many organisations still face significant barriers—ranging from legacy systems and data quality to unclear governance and organisational readiness. This presentation shares early insights from ISG’s 2025 Agentic AI study, exploring how leading enterprises and service providers are navigating these challenges. We’ll highlight what’s driving momentum, where friction points remain, and what practical steps enterprises can take now to prepare for scalable, responsible adoption. Whether you're evaluating Agentic AI or already experimenting, this session will help you separate signal from noise and focus your efforts on becoming AI-ready in a rapidly evolving landscape.
- 4:20 PM
AI was expected to transform and impact at least 300 million jobs in the global workforce, Join this panel of industry experts to discuss what they have experienced during this shift.
- How should your organisation prepare workforce changes driven by agentic AI?
- Where have the biggest impacts been to operations - is it quality, safety, sustainability, cost optimisation? Have these gone beyond IT and shifted the needle towards business impact and products?
- What types of partners should you identify to meet the skills you need?
- 4:55 PM
Join us for an insightful session where we delve into the transformative power of artificial intelligence as a strategic driver for business success.
AI projects that have driven significant impact will be highlighted, uncovering the strategies behind their success and the critical pitfalls to avoid. Gain a clear understanding of what truly works—and what doesn’t—along with essential considerations to keep in mind when integrating AI into business. Expect candid discussions, key learnings, and a roadmap to harnessing AI as a competitive advantage.
- 5:40 PM
Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within your own organisations. Who should win this startup challenge?
- 5:50 PM
- 6:45 PM
- 8:30 PM
Day 02
Tuesday, June 24, 2025
- 9:00 AM
- 9:10 AM
- 9:45 AM
Industrial AI is no longer just a futuristic idea, but a transformative force that’s reshaping industries today—from predictive maintenance to AI-driven automation. How are these technologies unlocking unprecedented efficiencies and preventing costly downtime, while also tackling the risks and challenges that come with them? ISG’s Chief Strategy Officer will leave you thinking critically about the future of AI and whether your organisation is prepared to leverage its full potential or risk falling behind.
- 10:20 AM
In this dynamic session, discover how leading enterprises are designing AI strategies that not only scale—but last. Drawing on real-world lessons from IBM Consulting’s global client engagements and IBM’s own transformative AI journey, we’ll break down what it really takes to drive sustainable impact with AI. From adopting a business-first transformation mindset to reimagining end-to-end processes and building deep AI capability, we’ll explore the essential ingredients of long-term success. Learn why delivering clear, measurable outcomes is key to earning trust, sustaining momentum, and turning AI potential into real business value.
- 10:55 AM
Discover how Mercedes-Benz is unlocking the full potential of Generative AI across its value chain. This session highlights real-world use cases that enhance developer productivity, streamline internal operations, and elevate customer experience. Learn proven best practices for implementing GenAI—from ideation and design to effective communication and adoption at scale.
- 11:20 AM
- 11:35 AM
Explores how three Western European companies leveraged AI to create new revenue streams and transform their business models, showcasing innovative use cases that highlight AI's potential in diverse industries. Through these examples, we will uncover strategies for shaping net new AI opportunities.
- 12:10 PM
As more enterprises recognize the value of developing their own data products, the journey to creating a successful one can seem daunting. Our panel of experts will share their real-world experiences and guide you through the essential steps to chart your own course. From identifying the right product and adding complementary data, to understanding the key skills and team members required.
- How should you define the product your business truly needs and what data should be included to make it effective?
- Who you need to involve internally and externally to ensure successful development and deployment?
- Which skills are critical for success, and how do you equip your team to build and maintain a next-generation, agentic AI-powered data product?
- 12:45 PM
AI is no longer just a tool for optimization but the start of reimagining business processes and experiences. Explore how Gen AI and Agentic AI is enabling organizations to move beyond traditional value chains and into uncharted territory creating AI-First enterprises, that can redefine employee and customer experiences. Join us as we unpack and understand these strategic shifts and how AI is both transforming and re-inventing business.
- 1:45 PM
- 2:20 PM
Having the right people and culture is a critical success factor for organisations to deliver on the promises of AI, especially towards building truly augmented intelligences with agentic AI. Join Dorotea Baljevic and Eryn Peters to discuss what is being seen across Europe regarding maturity across verticals, challenges including techno-insecurity and what leaders can do to foster a way forward for harnessing AI for impact. What can you learn from the current status of AI maturity across enterprises? How can you support employees and people across your wider supply chain to be successful?
- 2:40 PM
In the fast-paced world of technology, AI presents both tremendous opportunities and significant challenges. Dive into the dual aspects of AI—its rewards and risks - and explore current AI applications across industries, highlighting success stories that demonstrate how organisations improve efficiency, enhance decision-making, and gain a competitive edge. We'll also address the ethical, operational, and compliance risks that come with AI implementation.
- How can you mitigate the risks associated with AI while maximizing its benefits?
- What trends should you adopt to keep your organisation ahead of the AI curve?
- What strategies for responsible AI adoption will help your organisation thrive in an AI-driven landscape?
- 3:15 PM
Explore a critical yet overlooked ingredient in enterprise AI success: context.
While most organizations focus on data quality, model selection, or use case prioritization, many AI initiatives still fall short—not because the technology is lacking, but because the broader context in which AI operates is missing.
What if your data tells only part of the story?
What if your AI system optimizes what is—but can’t imagine what could be?
Join Marcel Roma as he reframes AI readiness as more than a checklist of tools or processes. It’s about grounding AI in organizational meaning—processes, semantics, exceptions, knowledge structures—that don’t live in your database, but in your people, workflows, and systems.
Why agentic AI can only succeed if it’s anchored in rich, structured context? From regulatory compliance to product innovation, discover how AI can move from automation to real impact—when we stop training it only in the past, and start connecting it to the present.
This is not a talk about hype. It’s about designing AI that works—because it understands what matters.
- 3:50 PM
Dive into the practical applications of AI across various sectors, exploring both the tangible benefits and potential risks. Discover how your enterprise can leverage AI to drive efficiency, reduce costs, enhance decision-making, and improve customer experiences. How do you confront the ethical considerations, bias in algorithms, and other challenges associated with AI implementation?
- Learn a framework for identifying and prioritizing AI use cases with high potential ROI within your organization.
- Acquire proven techniques for mitigating ethical concerns and bias in AI algorithms, ensuring responsible AI development.
- How can you translate real-world AI successes and failures into actionable insights to build your own AI playbook?
- 4:00 PM
After a day of great content, what do you do with it? ISG will provide guidance on your next steps!