June 3 & 4, 2025 | Boston
Agenda
Day 01
Tuesday, June 3, 2025
- 12:30 PM
- 12:40 PM
- 1:00 PM
True embedded industry change requires at least 10 years. Yet after at least 50 years of AI being a concept there is still uncertainty of how to capitalize on its value. This year the focus of AI will be on “A” for Agentic and 'I' for Intelligence. What can you expect from the latest market trends? How can you move out of AI's pilot purgatory and the never-ending activity of readying your data and platforms? What are the promises and pitfalls of AI agents?
- 1:30 PM
- 1:45 PM
Is the software negotiation landscape being fundamentally reshaped by AI? Organizations are unaware of how AI-powered analytics, dynamic pricing models, and contract intelligence tools may be shifting negotiation leverage toward vendors. Forward-thinking procurement teams must develop counter-strategies that maintain balance in an increasingly AI-influenced marketplace. How prepared is your organization for AI-driven deal-making? What are you doing in this space to use AI to your benefit?
• Master AI-driven negotiation tactics
• Build counter-strategy playbooks that maintain leverage against AI-powered pricing
• Unleash your own AI-enhanced contract analysis tools to level the negotiation playing field
- 2:20 PM
Most companies charge into AI without invigorating or fixing their data infrastructure. The following panel of leaders share stories about what worked— and what hasn’t — when rebuilding their data foundations for AI. You'll hear how companies are solving specific challenges: connecting fragmented data across business units with data intelligence, handling the massive volume requirements of training through data operations, and building data platforms that maintain data quality at scale.
• How do you prioritize data quality, integration and governance before scaling AI initiatives?
• How can your enterprise break down data silos and unify fragmented information to fuel AI models effectively?
• What team structures and operational strategies can ensure your organization is an AI winner and not stuck in endless data chaos?
- 3:15 PM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of your enterprise.
- 3:25 PM
Join Alex Bakker, ISG Head of Primary Research and Distinguished Analyst, for an overview of how enterprises are using and investing in AI adoption. Discover the findings from our ISG Market Lens program and evaluate the successes, failures, and plans of enterprises who have started their AI adoption journey and compare your organization's progress.
- 4:00 PM
Moving AI projects from successful pilots to enterprise-wide adoption requires more than just technical know-how. In this panel, leaders share their frameworks for scaling AI across diverse business functions with measurable results. Hear how companies are implementing Wave 2 GenAI use cases that go beyond basic automation, including early successes with agentic AI systems that can plan and execute complex workflows. Discover how to measure productivity gains, secure ongoing executive support, and build scalable technical foundations to deliver consistent value.
• How can you use agentic AI systems to transform workflow automation and drive operational efficiency beyond traditional methods?
• What frameworks should you consider for scaling AI across business functions and ensuring measurable, lasting results?
• What strategies are necessary for building a sustainable AI foundation?
- 4:35 PM
- 5:30 PM
Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within your own organizations. Who should win this startup challenge?
- 5:35 PM
- 6:30 PM
Day 02
Wednesday, June 4, 2025
- 9:00 AM
- 9:10 AM
- 9:40 AM
Enterprises are tapping into the IT service sector more than ever to optimize costs and drive transformation. However, AI is completely reshaping how service providers deliver and price their offerings, which is in turn impacting how quickly - and how cost effectively - they can deliver. Learn the latest market intel on how service providers are solutioning and pricing their services in an age of AI - and how you can extract more value from your agreements.
- 10:15 AM
- 10:35 AM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of your enterprise.
- 10:45 AM
Explore how you can approach AI as both a competitive advantage and a cost of doing business by breaking it down into key capabilities rather than viewing it as a singular solution. By de-layering AI into infrastructure, data, model development, enterprise integration, and governance, enterprises can adopt AI strategically, ensuring scalability and alignment with your core objectives. This structured approach will help you maximize value, balance cost and complexity, and differentiate themselves in a world where AI models are widely accessible.
- 11:20 AM
Preparing the workforce for an AI-driven future requires a collaborative approach. What are the critical skill gaps, continuous learning, and inclusive upskilling initiatives necessary to ensure no one is left behind? Our industry experts will share practical strategies, success stories, and challenges to equip individuals for an AI-powered economy, and a more resilient workforce.
• What are the critical skill gaps that need to be addressed for your employees to thrive in an AI-driven future?
• How can you foster a culture of continuous learning to keep up with the rapid pace of AI advancements?
• What upskilling initiatives should you implement to prepare all employees for an AI-powered workforce?
• Do you need to create a separate AI team within your organizational design?
- 11:55 AM
- 1:00 PM
- 1:30 PM
- 1:45 PM
As AI evolves rapidly, organizations must make strategic decisions to ensure their AI investments remain scalable, adaptable, and resilient to technological and regulatory changes. Explore key considerations for future-proofing AI, including model selection, data strategy, infrastructure requirements, and workforce readiness, enabling businesses to stay ahead in an AI-driven world.
• What strategic AI investments should you consider for your enterprise?
• How can you ensure your workforce is ready to navigate the ever-changing AI landscape?
- 2:55 PM
Companies racing to deploy AI face tough questions about risks, ethics, and long-term value. How are organizations balancing innovation with governance, establishing clear risk guidelines, and turning ethical considerations into competitive advantages?
• How can your enterprise balance AI innovation with strong governance?
• What AI governance frameworks should you implement to ensure responsible deployment?
• How can ethical considerations be turned into a competitive advantage while creating AI systems that deliver long-term value?
- 3:15 PM
After a day of great content, what do you do with it? ISG will provide guidance on your next steps!
- 4:00 PM