November 17 & 18, 2025 | New York City
Agenda
Day 01
Monday, November 17, 2025
- 12:30 PM
- 12:40 PM
- 1:00 PM
AI, especially Agentic AI, is not just an evolution of automation — it's a strategic inflection point that's reshaping how CEOs and Boards view the future of their enterprises. Uncover how you can reimagine your operating models, decision-making structures, talent strategy, and technology foundations to thrive in an AI-native future. Learn how Agentic AI introduces new roles, drives convergence between business and IT, and demands bold organizational change — and discover the frameworks that are shaping executive leadership perspectives on navigating this transformation successfully.
- 1:35 PM
- 1:50 PM
Enterprise AI success depends on more than just access to data — it requires a deliberate shift toward intelligent data architectures that fuel agentic AI systems capable of real-time, outcome-driven decisions. Examine how forward-thinking organizations are engineering scalable, value-oriented data ecosystems that bridge the gap between information and intelligent action — while managing costs, complexity, and risk.
- Architect data foundations that enable AI evolution from automation to strategic decision-making
- Transform raw data into strategic assets that drive insights and unlock new value sources
- Build real-time data pipelines with feedback loops for continuous AI refinement and ROI
- 2:25 PM
Data is critical for the success of AI — but can we lean on AI as a tool to address legacy data challenges? Does the new Agent persona interact with data, and what does that mean for the current industry standards for data architecture, governance, and quality? As AI systems become more autonomous, the traditional boundaries between data producers, consumers, and stewards are rapidly shifting. How can emerging AI capabilities not only improve data quality but fundamentally reshape how organizations think about ownership, trust, and accountability in the data lifecycle?
- 3:00 PM
- 3:20 PM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of your enterprises.
- 3:30 PM
In order for work to be transformed, we must transform work. Hear how the future of how we complete work, needs to focus on the outcomes we are looking to achieve vs the steps we take at present.
- Why do we need to re-look at work before we can truly use Agentic AI?
- What are the strategies you can deploy to maximize your ability to deploy Agentic AI?
- Define outcomes an AI agent will own, not tasks humans will do
- 4:05 PM
Moving AI projects from successful pilots to enterprise-wide adoption requires more than just technical know-how. How are companies are implementing Wave 2 GenAI use cases that go beyond basic automation, including early successes with agentic AI systems that can plan and execute complex workflows. How do you measure productivity gains, secure ongoing executive support, and build scalable technical foundations? What does it take to deliver consistent value at enterprise scale?
- 4:40 PM
Explore how the accelerated speed of innovation cycles — from idea to impact — demonstrates the value of combining technical expertise with human insight, highlighting the role of AI in enhancing decision-making and driving meaningful outcomes. Fabio Caveran, CTO, Stefanini Group will emphasize that authentic progress is far more valuable than empty promises, showcasing how the integration of AI can lead to transformative advancements when guided by human creativity and ethical considerations.
- 5:45 PM
Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organizations. Who should win this startup challenge?
- 5:50 PM
- 6:30 PM
Day 02
Tuesday, November 18, 2025
- 9:00 AM
- 9:10 AM
- 9:40 AM
As enterprises accelerate their adoption of AI, the IT services sector is undergoing a profound transformation. Discover how AI is reshaping service delivery models, redefining provider differentiation, and forcing a rethinking of sourcing strategies. Drawing on ISG Market Lens data, we’ll examine what’s real, what’s hype, and what’s next.
- 10:15 AM
The AI revolution is no longer a future aspiration — it's a present imperative. Yet, amid soaring expectations, inflated promises, and endless hype, the fundamental question remains: How do we translate AI potential into tangible business value? We go beyond the buzzwords to offer a pragmatic, experience-driven blueprint for realizing AI’s promise.
Drawing on real-world AI strategy creation and enterprise execution, we'll explore:
- Building a Robust AI Value Case
- Intelligent AI Investment Planning
- Agile AI Execution Models
- Risk, Ethics & Governance
- Navigating a Rapidly Evolving Landscape
- Build, Buy, Partner
Attendees will leave with actionable insights to sharpen their AI roadmaps, de-risk their investments, and make AI not just a pilot — but a platform for transformation.
- 10:50 AM
- 11:10 AM
These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of your enterprise.
- 11:20 AM
Join Alex Bakker, ISG Head of Primary Research and Distinguished Analyst, for an overview of how enterprises are using and investing in AI adoption. Discover the findings from our ISG Market Lens program and evaluate the successes, failures, and plans of enterprises who have started their AI adoption journey and compare your organization's progress.
- 11:55 AM
With the introduction of AI into the workplace, we are witnessing a fundamental transformation in how work is performed across industries. This transformation is not only about potential job displacement but also includes new opportunities that can redefine the very nature of work. As new roles and processes emerge as a result of implementing AI, how can businesses understand the impact and help employees pivot to new ways of working? Learn proven strategies for workforce transition, build your AI impact assessment framework, and create an actionable roadmap for empowering employees to thrive in AI-augmented roles.
- 12:30 PM
- 1:30 PM
- 2:00 PM
The proliferation of artificial intelligence and utilization of unstructured data assets represents one of THE transformational shifts in modern business history. To harness this opportunity, organizations constantly need to bridge the connections among AI, data, and human insight.
In this keynote, Anju Gupta, Chief Data and AI Officer at BNSF, will share how businesses can integrate AI with human judgment to exceed customer expectations, strengthen decision-making, and optimize operations. BNSF that runs nation’s economy by operating 33,000 miles of track with unprecedented number of sensors from the fleet to the track to our wayside is prime to leverage the full potential of data & AI to extract value for our customers. Drawing on over 20 years of organizational experience leading data and AI at Fortune 100 companies, she will highlight real-world use cases from the industry that demonstrate both the promise and the challenges of AI adoption.
The session will also address the ethical considerations and safeguarding protocols required to preserve trust and transparency when deploying AI. Attendees will leave with actionable insights and practical takeaways that they can apply immediately within their own organizations to drive growth, resilience, and competitive advantage.
- 2:37 PM
Three innovative companies will pull back the curtain on their latest innovations, sharing strategic insights and revealing the cutting-edge solutions that are shaping the future of business.
- 2:50 PM
- 3:00 PM
Enterprises report AI governance is one of their greatest concerns, but software providers have yet to deliver adequate tools to ensure data protection, accuracy and safety across AI deployments. Learn about the key areas of concern in AI governance and assess the tools available today to meet those needs.
- Understand AI governance requirements
- Identify how to use software tools to meet those needs
- Learn how to fill in the gaps to ensure accuracy, safety and compliance
- 3:35 PM
- 4:10 PM
AI, particularly GenAI, promises to transform customer experience and empower employees with data-driven insights, enabling growth. But we've been here before. The predictive AI wave of the 2010s taught us that technology alone doesn't drive adoption: trust does. How can organizations build trust through responsible AI practices that deliver real business value while protecting all stakeholders?
- 4:25 PM
After a day of great content, what do you do with it? ISG will provide guidance on your next steps!
- 5:30 PM