Name
FEATURED PRESENTATION: How AI is Reshaping the Customer Experience in Financial Services
Date & Time
Tuesday, June 2, 2026, 2:35 PM - 3:05 PM
Scott Bertsch Nadia Naeem
Description
  • Where AI is delivering the most tangible customer experience improvements today
  • How to bring AI closer to the customer without eroding trust, service quality, or brand
  • What leaders in other sectors can learn from how financial services is approaching AI and the customer
Location Name
Beacon Hill Boardroom ABC
Full Address
Wyndham Boston Beacon Hill
5 Blossom St
Boston, MA 02114
United States