Raffaelle Breaks is the Chief Product & Design Officer at WNS, where she is responsible for defining and building AI-powered products and building high-performing product and design teams. With a career spanning over 20 years of global-scale innovation, Raffaelle is recognized for leading complex transformations that translate to measurable business impact. Previously, as Chief Product & Technology Officer at Unite Us, a Health Tech start-up, she successfully brought to market leading payment and analytics products, successfully integrated two newly acquired companies, and tripled user engagement. Before that, Raffaelle spent over two decades at American Express, where she ultimately served as Senior Vice President, Enterprise Digital, leading product management for their mobile, web, and personalization products across all customer segments. Raffaelle lives in Brooklyn, NY, and originally hails from England.