Outsourcing once defined efficiency. Now it has completely lost its novelty . As AI reshapes every enterprise workflow, organizations are re-evaluating what they should own versus what they should rent.  

The new playbook for Outsourcing is defined by AI-first Global Capability Centers that don’t just deliver services — they engineer differentiation and they build talent pipelines. Explore how organizations are modernizing their operating models for the AI era, taking a measured approach on controlling differentiation, driving efficiency, and most importantly, creating value.