Hi All,

As VP of Engineering, Architecture, and Operations at Zooplus, Europe’s leading online pet retailer, Lakshmi leads the technological backbone and a 400 strong engineering workforce that powers seamless customer experiences across 30+ markets and 5 geographies. With a deep focus on scalable architecture, resilient operations, and AI-driven innovation, she has been instrumental in transforming Zooplus into a data-first, customer-centric organization. She will share her thoughts on how AI is being embedded into the engineering fabric—from intelligent automation and predictive logistics to personalization at scale—driving agility and growth in the pet e-commerce space